Hope Miller, board certified geriatric nurse practitioner, leads HouseCalls
Clinical Operations as Senior Vice President. She has responsibility for the
HouseCalls field-based provider network, clinically focused operational
support functions and overall clinical program strategy.

Currently she oversees more than 2,600 advanced practice clinicians
(Nurse Practitioners and Physicians Assistants) serving members in 47
states across the country. She also leads the clinical operations support
teams, as well as the development and implementation of clinical
initiatives. Under her leadership, the Optum HouseCalls program
increased the number of in-home patient visits from 263,000 in 2012 to
more than 1.7 million in 2020.

An accomplished clinician with a focus on the geriatric population, Hope has over 17 years of experience
at UnitedHealth Group and is a distinguished clinical leader within the enterprise. Her leadership has
been instrumental in growing the business, ensuring clinical excellence of the HouseCalls program and
transforming the program to better serve members.

Hope earned her bachelor’s degree and an M.S. in nursing from the University of Maryland. She has
been an active member of the Gerontological Advanced Practice Nurses Association since 2004 and
served as President of the Maryland Chapter for one term. She has been an active member of the
Center for Clinician Advancement Operating Council since 2016. This year, she helped advance the
United Health Foundation’s grant partnership with the Colorado Center for Nursing Excellence by
serving as an executive sponsor of the project.