Throughout this unprecedented year, small businesses have stood tall, pivoted, and retooled their businesses to survive. Through challenges and strains, they’re reaching customers in innovative ways, accelerating their use of technology to reach customers, and planning for a future that’s still taking shape. How can businesses digitally transform their operations to build, enhance, and retain customer relationships? What practices can business owners adopt to build an efficient and personalized customer experience? We at CO— are here to help you build creative strategies to improve and scale your customer relationship management (CRM) strategy. 

 On Tuesday, December 15, at 2pm ET, we hosted CO— Blueprint: Deepening Customer Relationships through Technology, an interactive discussion focused on helping businesses create digital strategies to serve their customers effectively (click here to view the replay). From automated outreach to personalized customer service, we’ll give you the tools and insight you need to enhance customer relationships and grow your customer base. Host Jeanette Mulvey, Content Director at CO—, lead the conversation that combines advice from national experts with practical insights from small business owners.  

 This event is the twelfth installment of our CO— Blueprint biweekly series, presented by Chase for Business. Many thanks to supporting partner Salesforce for their partnership for this event. Together, we’ll recover, retool, and rebuild.     

Join us for a BONUS SESSION on Thursday, December 17 at 1pm ET, powered by Salesforce. In this session, called How to Simplify Digital Transformation for Your Small Business, you will speak directly with Salesforce team members about your business needs. Learn how Salesforce can fit into your unique digital transformation strategy and leave knowing what tools can help you build stronger customer relationships. Don't miss this unique opportunity to interact directly with these industry leaders. 


A link to our virtual discussion will be sent to your inbox after registration


Tuesday, December 15
2:00 - 3:00 PM ET

BONUS SESSION: How to Simplify Digital Transformation for Your Small Business, Powered by Salesforce
Thursday, December 17
1:00 - 2:00 pm ET


Tony Kays, Area Vice President, SMB Sales, Salesforce (San Francisco, CA)

Elizabeth Loge, Chief Executive Officer, CBS Rentals (Houston, TX)

Zahir Palanpur, Chief Executive Officer, Azul Arc (Atlanta, GA)

Renaldo Webb, Founder, PetPlate (New York, NY)

Jeanette Mulvey, Content Director, CO(Washington, DC)